Support
Product Care
Support
Product Care
For all bracelets (except leather and delicate straps) and all water resistant watch cases use a toothbrush with soapy water and a soft cloth for drying.
Your Waqtun is water-resistant. A hard knock or other events such as battery changes might cause the watch to lose its water-resistance without you realising it. Therefore, it is recommended to check it regularly.
Be careful when changing the battery of your watch. There is a risk of damaging the movement and deteriorate the water-resistance.
Always rinse your watch with lukewarm water afterwards. Sea water especially affects the quality of the leather, painting and plastic.
Avoid placing your watch on speakers or other electrical motors with strong magnetic fields as they can affect the running of your Waqtun watch.
A hard knock might cause diverse damages to your watch. Therefore, avoid all types of shocks, including thermal shocks.
Avoid extreme temperatures above 60C or 140 F, below -10C or 14F or extreme temperature changes.
Avoid direct contact with solvents, detergents, mosquito repellent, perfumes, sun creams or other cosmetic and chemical products since they may damage the bracelet, the watch case, the glass or other synthetic and natural parts of your watch.
Light scratches on your synthetic glass can disappear by polishing it. Use polish cream (or abrasive dental fresh) or go to an authorized retailer to refresh your watch.
If you need any assistance or have questions about your Waqtun, kindly sent to us
at support@waqtun.co